IMAGINE A WORLD WHERE THE PEOPLE DELIVERING THE SERVICE FEEL AS FULFILLED AS THOSE ENJOYING IT...
This isn’t coaching as usual. And it’s definitely not training as usual.
​
Rooted in self-awareness, intentionality, and real-time insight—this approach doesn’t just change what you do. It transforms who you are.
​
Whether you're seeking clarity as an individual or striving for stronger leadership, communication, and performance as a team—this is where real growth happens.
​
In a noisy world, most people feel disconnected, and most teams run on autopilot. Traditional training checks boxes—but rarely drives real change.
This is different.
​
We don’t lecture. We coach in the moment—where it counts.
​
We create conversations that hit nerves and unlock clarity.
​
We guide individuals and teams back to who they are, how they lead, and what they’re capable of.
LEADERSHIP & PERFORMANCE COACHING
We BELIEVE that connecting high performance, impactful leadership, and the joy of wellbeing is possible.
We are committed to elevating human and business potential with every interaction.
Mission
Our mission is to improve productivity, increase quality, and inspire people to grow with purpose.
​
Vision
We envision a future where organizations flourish through purpose-driven leadership, seamless collaboration, and a culture of continuous improvement. By combining innovative strategies, practical tools, and a people-first approach, we embrace diversity of thought and foster effective communication to help individuals and teams achieve measurable results, drive meaningful, lasting impact, and create a ripple effect of excellence and growth.
IGNITE TRANSFORMATION & PRODUCE GROWTH
WE CAN HELP YOU
Transform yourself, your team and your business the hospitality way and start:
-
Believing People Come First
-
Championing Change
-
Embracing Challenges
-
Illustrating Servant Leadership
Making the "Impossible", Possible!
COACHING & WORKSHOPS
START YOUR JOURNEY
POWERED BY PASSION, STRIVING FOR EXCELLENCE!
ABOUT US
“Our journey began in the hospitality industry in 2010, with a mission to inspire professionals to grow by empowering them to lead with a different approach and achieve outstanding performance. We believe that when inspired, professionals feel energized and motivated to be their best. Our impact is, since then, on a global level and across all industries. We like thinking outside of the box and have hands-on experience, which makes us different from the rest. ”
With over two decades of experience in the Hospitality & Service Industry, in Operations and Human Resources, and having held several executive roles throughout her career, Michèle Kline founder of Kline Hospitality, offers her clients expertise and dedicated attention.
"Leadership is my love language, Communication my superpower!"
Michele Kline
Certified Coach
COACHING THAT MOVES YOU FORWARD
QUICK FACTS
20+
YEARS TRANSFORMING LEADERS & ORGANIZATIONS
10+
COUNTRIES IMPACTED
200+
SUCCESS STORIES
(with thousands of employees positively influenced)
$120K+
SAVED IN PRODUCTIVITY LOSS & EMPLOYEE TURNOVER
ON OUR FIRST YEAR OF SERVICE ALONE
15+
INDUSTRIES SERVED
(hospitality, gaming, sports, entertainment, technology, commercial aviation, government, banking, financial services, law enforcement, communication, non-profit, real estate, asset management, transportation, food processing, e-sports & logistics)
WITHIN 3 COACHING SESSIONS:
-
53% improved productivity
-
48% improvements in organizational strengths
-
39% gains in customer service
-
32% increased retention of executives
-
70% enhanced direct report/supervisor relationships
-
67% improved teamwork
-
63% improved peer-to-peer working relationships
-
52% increased job satisfaction
MAKING A DIFFERENCE
TESTIMONIALS
MORE FOR YOU
EXTRAS
BLOG
The ROI of Coaching for Leaders
Read the latest article on Gaming & Leisure magazine.
​
.png)
