Stone Tower

THOUGHT-BASED APPROACH

SUPPORT THAT MAKES A DIFFERENCE

ORGANIZATIONAL COACHING

Change is the only constant in life. It must be part of your organization's culture, to naturally embrace change. Specially where change is due. 

ASSESS
- Analyzing from the inside out -

Quality is what everyone wants, what just a few get and what sells most. 

Our services include:

  • Service Quality Evaluations

  • Brand Standards Audits

  • Internal & External Image Assessment

 

By evaluating your business' culture, quality of services and products, risk for loss and company's internal & external image, you will have a better understanding of where your brand stands, in order to create the best strategy to take it to the next level.

Additionally, if you are wondering what and how your competitors are doing, we customize evaluations to meet your curiosity.

"Quality is not an act, it is a habit" - Aristotle

FIX
- Strategic planning & Implementation -

Having precise processes and a healthy company culture is essential.

Our services include:

  • Process Improvement

  • Culture Enhancement

 

At Kline Hospitality, we analyze the organization's processes, both from an Operational and Human Resources perspective, fine-tune them and find viable solutions for departments which are undergoing a performance crisis.

 

Our application of Total Quality Management (TQM), Kaizen and Six Sigma methodologies, enables us to accelerate performance metrics and eliminate waste, resulting in higher productivity and better margins. 

 

We take a deep dive into your operation, set up baselines and determine key performance indicators.

We also provide you with progressive follow up visits, to ensure accountability and sustainability.

"We can't solve problems, by using the same kind of thinking we used when we created them." - Albert Einstein

PROCESS IMPROVEMENT 

"We can't solve problems, by using the same kind of thinking we used when we created them." - Albert Einstein

Airplanes take off against the wind, not with the wind.

 

Having precise processes is essential. At KHC, we analyze the organization's processes, both from an Operational and Human Resources perspective, fine-tune them and find viable solutions for departments which are undergoing a performance crisis.

 

Our application of Total Quality Management (TQM), Kaizen and Six Sigma methodologies, enables us to accelerate performance metrics and eliminate waste, resulting in higher productivity and better margins. 

 

We also provide you with progressive follow up visits, to ensure accountability and sustainability.

We take a deep dive into your operation, set up baselines and determine key performance indicators.

SUSTAIN
- Development crafted for success -

Helping you bridge gaps, leading you into the right direction, our training programs provide individuals and organizations stronger skills and goal-attainment.

Our services include:

  • Training Facilitation (In-Person & Virtual)

  • Online Professional Development Courses

 

A development program, brings leaders & team members to a higher level of effectiveness in their job performance. Professional development and continuous education make employees feel valued.

Additionally, if you have your own training programs you need to implement, but are struggling with finding the time or the right people to lead the training sessions, we equip you with expert facilitators, to expedite the process and help you meet deadlines.

Leadership - Service - Compliance - Human Resources - Sales

Enhancing your skills & paving the path towards your goals.

Whatever you’re struggling with, we are here to help you achieve your goals.

Contact us to find out more.