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IMAGINE A WORLD WHERE THE PEOPLE DELIVERING THE SERVICE FEEL AS FULFILLED AS THOSE ENJOYING IT...

LEADERSHIP & PERFORMANCE COACHING 

Because connecting high performance, impactful leadership, and the joy of wellbeing is possible.

We are committed to elevating human and business potential with every interaction.

IGNITE TRANSFORMATION & PRODUCE GROWTH

WE CAN HELP YOU

Transform yourself, your team and your business the hospitality way and start:

  • Believing People Come First

  • Championing Change

  • Embracing Challenges

  • Illustrating Genuine Service

Making the "Impossible", Possible!

COACHING FOR ORGANIZATIONS

Increase team member engagement, improve performance and enhance customer  service.

Team up with us to bring your organization’s culture to the next level through customized growth training programs and powerful conversations.
 

COACHING FOR LEADERS

Achieve higher performance, influence people & improve your communication while enjoying

well-being.

Refine critical thinking skills, enhance your interactions with others and tune into your self-awareness, through 1:1 & group coaching. 
 

COACHING & WORKSHOPS

START YOUR JOURNEY

COACHING FOR TEAMS

Re-imagine the learning experience with relevant, creative & engaging workshops.

Coaching FOR YOU

Optimize performance & communication while managing overwhelm & stress more effectively.

CONNECTION LABS FOR ALL

360 Impact growth with intentionality, collaboration, and meaningful conversations that make a difference.

POWERED BY PASSION, STRIVING FOR EXCELLENCE!

ABOUT US

“Our journey began in the hospitality industry in 2010, with a mission to inspire professionals to grow by empowering them to lead with a different approach and achieve outstanding performance. We believe that when inspired, professionals feel energized and motivated to be their best. Our impact is, since then, on a global level and across all industries. We like thinking outside of the box and have hands-on experience, which makes us different from the rest. ”

 

With over two decades of experience in the Hospitality & Service Industry, in Operations and Human Resources, and having held several executive roles throughout her career, Michèle Kline founder of Kline Hospitality, offers her clients expertise and dedicated attention.

Michèle Kline President & Founder

Michèle Kline

President & Founder

COACHING THAT MOVES YOU FORWARD

QUICK FACTS

20+

YEARS TRANSFORMING LEADERS & ORGANIZATIONS

10+

COUNTRIES IMPACTED

200+

SUCCESS STORIES
(with thousands of employees positively influenced)

$120K+

SAVED IN PRODUCTIVITY LOSS & EMPLOYEE TURNOVER

ON OUR FIRST YEAR OF SERVICE ALONE

15+

INDUSTRIES SERVED
(hospitality, gaming, sports, entertainment, technology, commercial aviation, government, banking, financial services, law enforcement, communication, non-profit, real estate, asset management, transportation, food processing, sports-tech & logistics)

WITHIN 3 COACHING SESSIONS:

  • 53% improved productivity

  • 48% improvements in organizational strengths

  • 39% gains in customer service

  • 32% increased retention of executives

  • 70% enhanced direct report/supervisor relationships

  • 67% improved teamwork

  • 63% improved peer-to-peer working relationships

  • 52% increased job satisfaction

Wherever your learning gap is, we are here to help you achieve your goals.

MAKING A DIFFERENCE

TESTIMONIALS

Business Owner - Communications Industry

"Moving from a corporate job to the world of entrepreneurship is not an easy transition to make.  I reached out to Michele when I was considering that move, and the work we did together was incredibly helpful. From navigating the biggest decisions to getting clarity around my core offerings, Michele asked the right questions to keep me on track and moving forward.  Michele is a non-judgmental voice of reason, and I'd highly recommend her services!"

MORE FOR YOU

EXTRAS

BLOG

The ROI of Coaching for Leaders

Read the latest article on Gaming & Leisure magazine.

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CLIMB

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Online development training for individuals & teams, in partnership with The International School of Hospitality (TISOH) we bring CLIMB to you!

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BOOKS

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Becoming an Unstoppable Woman

 

Price $25.00

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360 Impact

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Our 360° Impact Connection Labs aim to connect, empower and transform individuals from all backgrounds, titles and stages of life; by designing an environment where trust, growth, well-being, leadership, and the love for living a more meaningful life; are represented in everything we do.

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GIFT CARD 

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The gift of GROWTH!

Research has shown that experience gifts are better than material ones. You can't go wrong with a gift card. 

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WTF Walk The Floors!

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Hospitality Industry Leaders, Michele Kline & Stephanie Leger, tackle the challenges of management who sit behind a desk and miss out on opportunities.

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