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LEAD - Difficult Conversations

7 Steps To Prepare & 9 Steps To Address Dreadful Conversations!

  • 30 minutes
  • In-Person or Virtual

Service Description

In this transformational workshop, learn to use your voice and deal with difficult conversations! What is a difficult conversation? Asking for a pay increase, saying 'no' to a client, confronting a supplier, apologizing about something you did or failed to do, coaching someone on your team. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? In this class, your team at every level will learn to turn difficult conversations into positive, problem-solving experiences. During this class, your team will learn: 🪜 7 Steps to prepare for any difficult conversation 🛠 9 Tools to gracefully address difficult conversations 📕 10 Phrases you can use while managing a difficult conversation This class is impactful on a personal and professional level. Great for teams on any department and level. Length: 2 hours ----- To bring this program to your organization, book a 30-minute discovery call by selecting "Book Now."


Cancellation Policy

Confidentiality: It is essential to our coaching relationship that you can be open and share honestly. Our conversations are entirely confidential, unless the release of information is otherwise authorized or requested by you, you have indicated you plan to do harm to yourself or others, or the release of information is required by law. Sessions will not be recorded or released at any time. Changes/Cancellations: For one-on-one services, we will work with you if you need to reschedule as our schedule allows. Please let us know 48 hours in advance about any changes you need to make. Sessions cancelled or rescheduled within the 48 hour timeframe will be charged at 100% . For group sessions cancellations are not refundable. If you purchase a membership that is debited monthly, you can cancel it at any time and will not be billed from that point forward. Refunds: Due to the nature of the process, results cannot be guaranteed therefore all services are non-refundable. Billing/Payments: Packages, Plans & Memberships are automatically debited from a credit card you designate upon booking. Other services invoices individually can be paid via Venmo or Zelle or via credit card upon receiving the invoice. By proceeding, you agree to the terms detailed above.


Contact Details

info@klinehospitality.com

Las Vegas, NV


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