
LEADERSHIP - Conflict Prevention
Leading Under Pressure & Defusing Tension
Service Description
In today’s high-stakes workplace, even experienced leaders can struggle to stay calm, communicate clearly, and prevent conflict from escalating. This multi-part workshop series equips leaders with practical tools to manage themselves under fire, guide others through everyday tension, and master written communication when the pressure is on. 🔷 Part I: Leading Through Crisis – Showing Up Solid When the Heat Is On Build the inner steadiness to show up strong and clear when the stakes are highest. Outcomes: 🔑 Gain clarity on what separates everyday challenges from true crisis moments 🔑 Strengthen their ability to stay steady and decisive when stakes are high 🔑 Leave with a framework for leading with presence and confidence under pressure This session builds internal strength and self-leadership, helping leaders show up solid so their teams can borrow their calm. 🔷 Part II: Defusing Tension – The Everyday Side of Leadership Spot the early signals of escalation and redirect energy before it derails trust and performance. Outcomes: 🔑 Learn to recognize early signals before tension escalates 🔑 Develop tools to de-escalate conflict while keeping relationships intact 🔑 Build greater self-awareness of their default responses in tough moments This session equips leaders to redirect group energy, strengthen collaboration, and prevent everyday tension from becoming full-blown conflict. 🔷 Part III: Words On Fire – Written Communication Under Pressure Master written communication under pressure. Avoid the traps that spark “email battles,” and learn to write in ways that cool tension and build trust. Outcomes: 🔑 Spot and avoid common traps that escalate conflict in writing 🔑 Replace reactive language with phrasing that builds trust 🔑 Strengthen accountability and credibility in written responses This session equips leaders to pause before they hit send, cool the flame, and write in ways that shape culture, not conflict. Why This Series Works 🎯 Progressive Learning: From leading self (crisis) → leading others (tension) → leading culture (written communication). 🎯 Actionable, Not Theoretical: Leaders walk away with tools they’ve already practiced. 🎯 High-Impact Learning: Reflection, role-play, simulations, and writing challenges make it practical and lasting. Perfect for teams building emotional intelligence! ------------- To bring this program to your organization, book a 30-minute introductory call by selecting "Book Now."
Cancellation Policy
Confidentiality It is essential to our coaching relationship that you can be open and share honestly. Our conversations are entirely confidential, unless the release of information is otherwise authorized or requested by you, you have indicated you plan to do harm to yourself or others, or the release of information is required by law. Sessions will not be recorded or released at any time. Changes/Cancellations One-on-One Coaching: Should you need to reschedule a one-on-one coaching session, please provide at least 24 hours’ notice. On rare occasions, I may also need to reschedule a session and will ensure to give you as much advance notice as possible, striving to accommodate your convenience. Group Coaching: Due to the nature of group coaching programs, sessions cannot be rescheduled. Workshops: Requests to reschedule workshops will be considered up to 15 days prior to the scheduled date. Any additional expenses incurred due to rescheduling must be borne by the client. Please note that cancellations of any services are non-refundable. Refunds. Due to the nature of the process, results cannot be guaranteed therefore all services are non-refundable. By proceeding, you agree to the terms detailed above.
Contact Details
info@klinehospitality.com
Summerlin, Las Vegas, NV, USA
